Wedding Favors & Gifts Questions?
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Customer Service

We are dedicated to providing excellent customer service on all of our product orders like Executive Gifts & Corporate Gifts. If you have any questions in regards to your order or about a specific product, please feel free to contact us. We are glad to assist you with questions about personal engraving on one of our items, bulk discounts or if you would simply like advice on finding the right gift.


Please fill out this form should you have any questions or concerns. We try our best to answer requests daily (usually within a few hours).

Please Note: Filling out this form may not cancel your order if it has already been shipped. A customer service representative will contact you regarding your order cancelleation request.

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Office Hours: Monday - Friday
9:00 am - 5:30 pm (EST)
Order by phone anytime: (800) 385-6897
Order by fax anytime: (866) 440-0598
Outside the US by fax: Call for instructions.
Whether you are looking for a few wedding favor ideas, unique wedding decorations to complete your wedding ceremony décor, a special corporate gift or a recognition award for a valued employee, we are here to assist you every step of the way. It is our goal to deliver excellent customer service to all of our customers and we want to make sure your gift shopping is always a success. You will always find the most popular gifts and unique decor items with the most helpful customer service. To contact us, please use one of the contact methods listed below.

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Questions? Comments? Problems? Customer Service Phone: 1-800-385-6897 | Fax: 866-440-0598
Copyright 2012 Smith Family Stores, LLC. All rights reserved.

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